#ltc-assistant {
  position: fixed;
  right: 1rem;
  bottom: 1rem;
  z-index: 1055;
  font-family: system-ui, sans-serif;
}

.ltc-assistant__toggle,
.ltc-assistant__panel button {
  border: 0;
  border-radius: 0.5rem;
  background: #1f5f8b;
  color: #fff;
  padding: 0.65rem 1rem;
}

.ltc-assistant__panel {
  width: min(24rem, 100vw - 2rem);
  max-height: min(38rem, 100vh - 5rem);
  margin-bottom: 0.5rem;
  overflow: hidden;
  border: 1px solid #d6dbe0;
  border-radius: 0.75rem;
  background: #fff;
  box-shadow: 0 0.75rem 2rem rgba(0, 0, 0, 0.2);
  color: #17212b;
}

.ltc-assistant__panel header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.75rem 1rem;
  border-bottom: 1px solid #e5e7eb;
}

.ltc-assistant__panel .ltc-assistant__close {
  background: transparent;
  color: #17212b;
  padding: 0.25rem 0.5rem;
  font-size: 1.4rem;
}

.ltc-assistant__messages {
  max-height: 22rem;
  overflow-y: auto;
  padding: 0.75rem;
}

.ltc-assistant__message {
  margin-bottom: 0.75rem;
  padding: 0.65rem 0.75rem;
  border-radius: 0.5rem;
  background: #f1f5f9;
}

.ltc-assistant__message--user {
  margin-left: 2rem;
  background: #dcecf7;
}

.ltc-assistant__message p {
  margin: 0;
  white-space: pre-wrap;
}

.ltc-assistant__message ul {
  margin: 0.5rem 0 0;
  padding-left: 1.25rem;
  font-size: 0.875rem;
}

.ltc-assistant__panel form {
  display: grid;
  gap: 0.5rem;
  padding: 0.75rem;
  border-top: 1px solid #e5e7eb;
}

.ltc-assistant__ticket {
  border-top: 0;
  padding: 0.5rem 0 0;
}

.ltc-assistant__ticket label {
  display: grid;
  gap: 0.25rem;
  font-size: 0.875rem;
}

.ltc-assistant__ticket-confirm {
  grid-template-columns: auto 1fr;
  align-items: center;
}

.ltc-assistant__panel textarea,
.ltc-assistant__ticket input[type=email] {
  width: 100%;
  resize: vertical;
}